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FAQ

I have a question/concern/problem with AHL Live. Who should I contact?

Please use the Live Chat feature on AHLLive.com, or send an e-mail to AHLLive@neulion.com to reach AHL Live’s customer service or technical support teams.

What’s up with your standings?

Because AHL teams play an unequal number of games, clubs are ranked in the standings in order of points percentage (points earned divided by total points available). Teams receive two points in the standings for a win (in regulation, overtime or a shootout) and one point for an overtime loss or shootout loss. Standings are kept in a W-L-OTL-SOL format.

How many teams qualify for the Calder Cup Playoffs?

16 teams participate in the AHL’s postseason. Click here for the Calder Cup qualification rules.

How does the AHL break ties?

The American Hockey League plays a five-minute, 3-on-3 overtime period following games tied after regulation. If neither team scores, the game advances to a shootout, with each team getting three attempts. If the score remains tied, the shootout progresses to sudden-death rounds until a winner is determined.

When is the AHL schedule released?

The American Hockey League’s regular-season schedule is usually released each year in early-to-mid August. A full schedule of preseason games is usually available in mid-September.

Where can I find contact information for your teams?

Click here for member club information

How can I play or work in the AHL?

The AHL serves as the top development league for the National Hockey League, and the vast majority of players in the AHL have been chosen in the NHL Entry Draft and signed to an NHL contract. Occasionally, players are signed as free agents based on scouting information compiled by AHL teams and their parent clubs. For further information on tryouts, camps or other playing opportunities, please contact our teams individually. If you’re interested in employment or internship opportunities with the AHL office, you can send a cover letter and resume to:

American Hockey League
One Monarch Place, Suite 2400
Springfield, MA 01144

How can I become an off-ice official?

AHL off-ice officials are managed by each club. Contact your local team if you are interested in serving as an off-ice official.

What is the AHL’s development rule?

In the AHL, player development is a top priority. The American Hockey League and the Professional Hockey Players’ Association have the following development rule in place:

Of the 18 skaters (not counting two goaltenders) that teams may dress for a game, at least 13 must be qualified as “development players.” Of those 13, 12 must have played in 260 or fewer professional games (including AHL, NHL and European elite leagues), and one must have played in 320 or fewer professional games. All calculations for development status are based on regular-season totals as of the start of the season.

Who qualifies as an AHL rookie?

To be considered a rookie, a player must not have played in a total of twenty-five (25) or more AHL and/or NHL regular-season games in any preceding seasons, nor in six (6) or more AHL and/or NHL regular-season games in each of any two preceding seasons, nor in one hundred (100) regular-season games in any European Elite League. A player who has met these qualifications but did so while playing on an amateur try-out agreement or as a signed junior will not have those games count towards his rookie status. Any player at least twenty-six (26) years of age (by Sept. 15 of that season) is not considered a rookie.

What is the minimum age for an AHL player?

Per AHL By-Laws, the age limit for eligibility to compete in the American Hockey League is 18 years or over, on or before September 15 of each season of competition.

What do those abbreviations on your transactions page stand for?

SPC = Standard players’ contract (also known as an “AHL contract”)
PTO = Professional try-out contract
ATO = Amateur try-out contract

AHL players not signed to one of these three contracts are on NHL contracts and assigned to their respective AHL clubs by their parent team.